RightPath Insurance Solutions are proud developers of the Automated Travel Insurance Claims System (ATICS): The first independently produced rules driven claims assessment tool which is written specifically for travel insurance claims.

 

ATICS supports claims assessment for all the main travel insurance claim types, including:

 

· Cancellation

· Curtailment

· Medical

· Dental treatment

· Hospital benefit

 

· Baggage / Money

· Loss of passport

· Baggage Delay

· Travel delay / abandonment

· Missed departure

 

Questions are provided that are 100% specific to each case, and the answers drive an automated assessment of the claim. This includes ensuring that ALL recovery opportunities are identified at initial point of contact.

 

The relevant paragraphs needed to request the documentation (required to validate the information given) and/or explain the claim adjustments, are provided. All relevant data variables (e.g. dates / amounts) are integrated within the text creating highly customised responses to each claim.

 

The BENEFITS to be achieved from using this software are truly massive and the robustness of its application allow for very easy implementation.

 

What’s more it has proven itself extremely dependable and very easy to integrate with existing claims / policy systems.

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