ATICS - Benefits

FRAUD PROTECTION

1. Over 80, fully customisable, integrated and automatically generated risk scores.

2. Outstanding accounts at high risk clinics flagged.

3. Supports baggage claims being detailed verbally.

4. Automatically calculates estimated weight of items, and therefore, comparable to checked-in weights.

5. Compares circumstances to items claimed. (e.g. 20 jumpers brought on 3 day trip).

6. Provides the framework to support other fraud initiatives.

Most facilities have some form of risk scoring attached to the claims process but traditional adoption often lacks effectiveness. However, one of the benefits with entering all the claim specifics into ATICS is that you then unleash massive computing capabilities against that data. These are applied to each and every claim assessed and some of these calculations aren’t feasible within the traditional methods of calculating.

Surveys have showed that 46% of people would be prepared to exaggerate their claim by as much as a third. However, people find it more difficult to verbalise a lie, over writing one, therefore, by replacing claims forms with the environment of live interview you actively discourage a percentage of fraud straight away. What’s more you are removing a significant stage for contemplation (the point of filling-in the claims form). Test cases have shown that by recording claims over the phone has reduced average baggage claims costs by as much as a third.

In addition to its own capabilities ATICS also offers the framework to support other fraud initiatives such as voice stress analysing and cognitive interviewing techniques.

ATICS