ATICS
Rightpath Insurance Solutions are proud developers of the Automated Travel Insurance Claims System (ATICS): The first independently produced rules driven claims assessment tool which is written specifically for travel insurance claims.
ATICS supports claims assessment for all the main travel insurance claim types, including:
| Cancellation | Baggage / Money |  |
| Curtailment | Loss of passport | |
| Medical | Baggage Delay | |
| Dental treatment | Travel delay / abandonment | |
| Hospital benefit | Missed departure |
The software includes over 1000 questions that feed 3000 automated decisions and 1000 formulas. Over 7000 data fields exist. ATICS intuitively knows what questions are relevant to any particular case and ensures that only questions that are 100% specific are asked - a big move on from generic claims forms. This also means that ALL recovery opportunities are identified at the very initial point of contact.
The relevant paragraphs needed to request the documentation (required to validate the information given) and/or explain the claim adjustments, are provided. All relevant data variables (e.g. dates / amounts) are integrated within the text creating highly customised, yet automated, responses to claims.
The BENEFITS to be achieved from using this software are truly massive - and the level of robustness in application allows for very easy implementation.
It has proven itself extremely dependable and very easy to integrate with existing claims administration systems. Having been written by travel claim experts you will be impressed with its level of functionality.
Contact us today to arrange a meeting to find out more about how ATICS can improve your business.
TEAMS
The Travel Emergency Assistance Management System (TEAMS) uses expert system technology to drive the case-management process. 
Designed as a compliment to ATICS (see ), TEAMS guides the case co-ordinator through the entire case management process ensuring that incredible consistency and control is applied to each emergency case.
Applied to where the majority of your claims spend occurs TEAMS ensures that maximum cost benefit is obtained from this state-of-art technology.
Contact our Client Services Team today to find out more.
AIM
In today's economic environment the management of your exposure to fraud becomes ever more important to the profitability of your portfolio. However, with the average value of travel claims being quite low, investigation costs are a big consideration. 
In direct response to the needs of the market, we are currently developing the Automated Investigation Module (AIM) (due for launch in 2010)- a program designed to support and drive fraud investigations over the telephone.
As a highly skills-dependent function, we have been able to drive down the operational costs for this function making it more accesible and positioning AIM as an exceptionally effective tool in your fight against financial crime.
Email us today to find out more.
eLearn
We believe that knowledgeable and highly skilled staff sit behind any high service function.As your human resources are likely to be your most expensive asset it makes sense to invest in the quality of their output. However, these needn't cost the earth.
Training is often hard to co-ordinate and consumes alot of resources in terms of the trainer's time. For this reason, Rightpath Insurance Solutions have developed an eLearning training platform that allows you to take your training environment into the 21st century and beyond by:
eLearn embraces a wide range of learning platforms including:
Email us to find out more.
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